Peter Williams

Quality Assurance Engineer

I have provided technology support for the performing arts industry for two decades, and now specialize in QA and automation. I started out as a PERL programmer at a web development shop. I spent twelve years as a freelance webmaster and programmer, handling web presences for Broadway writers Frank Wildhorn and Nan Knighton among other projects. I then spent eight years in charge of quality assurance at Patron Technology. I am currently a QA Engineer at LogMeIn. I can be reached on LinkedIn, or via gmail: PeterWilliamsQA

WORK EXPERIENCE

QA Engineer - LogMeIn, Inc.

6/2019 - Present


Product Testing Manager - Patron Technology, LLC

11/2010 – 11/2018

Achievements/Tasks

  • Promoted to Testing Manager in July 2014 (from Associate Product Developer). From that point on I focused entirely on testing.
  • Created the complete test plan and process for the flagship product: PatronManager CRM, an all-in-one solution for non-profit performing arts company administration, built on the Salesforce platform.
  • Managed and performed functional, user acceptance, and regression tests for the cloud-based service and two connected Android apps.
  • Built automated testing tools using Selenium WebDriver and Python.
  • Tested hardware components and integrations with credit card processors and other third-party technology.
  • Provided additional technical support as an Associate Product Developer, including creating custom, interactive venue seating charts with SVG and XML; maintaining a piece of custom-built software; assisting with daily transactional reconciliation; and handling all product testing.


Freelance webmaster and programmer - Williams Web Design

03/1999 – 06/2011

Achievements/Tasks

  • Designed and maintained websites for Broadway composer Frank Wildhorn, lyricist Nan Knighton, and the musicals Jekyll & Hyde and The Scarlet Pimpernel.
  • Managed message boards and mailing lists related to Frank Wildhorn and Nan Knighton's shows.
  • Created custom PERL-based web applications for a department at the University of Pittsburgh, incorporating LaTeX and MathML components.


Web Software Developer - Level 9, Inc. (C. K. Interactive)

08/1997 – 03/2001

Achievements/Tasks

  • Built and maintained large-scale custom web solutions - primarily with PERL and SQL.
  • Spearheaded efforts to create modern e-commerce software.
  • Developed extranets, message boards, a Virtual University, and other custom coded systems.


ACHIEVEMENTS

Co-founded Middlebury College Musical Players

Produced the first student-run show: Joseph and the Amazing Technicolor Dreamcoat.

Eagle Scout in the Boy Scouts of America

SKILLS

Test planning

Test execution

Selenium WebDriver

Salesforce

Python

PHP

PERL

SQL (SOQL, PostgreSQL, MySQL)

JavaScript

CSS

HTML / XHTML

DOM

Jira

Git

Linux

Windows

Mac

Others as needed


EDUCATION

Studied Music and Theatre

Middlebury College, Vermont


PERSONAL INTERESTS

Musical Theatre

Classical Music

Historical research

Sci-fi

Nauticalia

Puzzles & Trivia